Authority Business Analyst

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competence is described as the ability to do a certain activity types of standard.

The skills can be classified in three categories

1. Behaviour Skill and personal

1.1 Balanced behavior

1.2 Leadership

1.3 Problem Solving

1.4 attention to detail

1.5 critical thinking and Analytical Skill

1.6 Flexibility to Manage Situation

1.7 Teamwork

1.8 Effect

1.9 Communication

1.10 Relationship-Building

2. Business Knowledge

2.1 Finance and Economy

2.2 Business Case Development

2.3 Domain Knowledge

2.4 Subject Expert

2.5 Principle of IT

2.6 layout and design

2.7 Acquisition

3. Technology

3.1 Requirements Engineering

3.2 Stakeholders analysis and management

3,3 facilitation Techniques

3.4 Business System Modeling

3.5 Business Process Modeling

3.6 Managing Business change

3.7 Data Modeling

3.8 Investigation Technique

3.9 Project

3.10 Strategy Analysis

1. Behaviour Skill and personal

1.1 Balanced behavior

This is the ability to work out what is and what is not acceptable in a commercial establishment. Its commercial and political awareness on how strongly does not accept Statue Qua. It means using resourcefulness and being astute to get results, even in opposition. Balanced behavior means forcing a issue but moderately, firm but not arrogant.

1.2 Leadership

There is not one solution for all problems .Leader should have the ability to understand the context of the problem and provide an effective solution.

1.3 Troubleshooter

Company analyst has to approach the issue with the outlook that problem can be solved. A variation on this is that even if the optimal solution can not be implemented for financial, technical or political reasons, then the business analyst must be pragmatic and be prepared to find other solutions that will yield at least some benefit.

1.4 attention to detail

Many cases business fail because there is no sufficiently detailed evidence for the proposed change. Once the project is handed over to IT specialists, they often find many important issues if the details have not been addressed. Keep an eye for details is also an important feature of a good business analyst.

1.5Critical thinking and Analytical Skill

Business analyst have a common sense to make sure the data are relevant and what are irrelevant and separate vital factors from less important many critical thinking is achieve by experience and differentiate what factor to concentrate and what to go.

1.6 Flexibility to manage the situation

This is a very important quality. Business analyst must have sufficient confidence in himself, in the quality of his analysis and the correctness of his solution, to be able to withstand the pressure and maintain their views

1.7 Team working with data’s

Business analyst often work in teams, A nature of understanding of the role within the team and what needs to be done and appreciation of the working style of others are, therefore important to ensure that the project objectives will be achieved.

1.8 Effect

Influencing needs careful consideration and prior planning. Company experts will develop an understanding of where the other party stands on their proposal, likely resistance and influencing style needed to approach the person or group. For example, some managers might defer all the decisions to another group require information at a very detailed level or ask only for high level summary. Some may be interested in the technical side, others just vision or big picture. Tailoring the approach is vital for a successful outcome. The business analysts are often influenced to take or suggest another course of action. This may include a second round of impact, facilitate roundtable discussions and seek the support of senior colleagues in the best course of action.

1.9 Communication

Communication is the most important skill that humans possess. It encompasses building rapport, listening, influence and create sympathy. Most analysis work involves collecting and analyzing data and presenting back information that brings new perspective on the project so as to provide a course of action. If communication is not good between the staffs, it leads to frustration when there is a failure to do the obvious thing. Communication between colleagues companies must be in a language and style that they are comfortable with and avoid what they perceive as techno-babble. Business analyst must adjust their communication to align with the people they are talking to.

01.10 Federal Building

This is an extension of communication skill and concerns the ability to get on well with people working if not social level. Some people have this ability naturally and others have to work at it. Business analyst must get people to disseminate information and share opinions and listen to ideas for change.

2. Business Knowledge

2.1 Finance and Economy

The universal language of business is finance. Business analysts must have a good knowledge of the economy and of the basics of business finance. It includes a general understanding of financial reports such as balance sheet, profit and emissions account, financial analysis tools such as ratio analysis and principles of costing.

2.2 Business Case Development

Much of the analyst’s work will be to assess the costs and benefits of delivering projects to the organization .When communicating analysis results, you need to ensure that you have a picture of the financial impact on the project. IT is an enabling tool for the business benefits to be achieved. Business Analysis projects involve other specialist like management accountants to understand and model operations and determine how it can deliver financial benefits. To develop business case, a basic understanding of finance is required along with financial activities of the business area. Business analysts involved in business case preparation has to understand basic technology investment evaluation and work closely with the finance department.

2.3 domain knowledge

It gives general understanding of the business domain. Apart from the general state, especially the state of knowledge is necessary for the following reasons;

* It allows you to speak intelligently with the companies involved in the project, in a language they understand.

* It helps you to understand what would and would not acceptable or useful in the realm of business.

* It can allow you to take ideas.

2.4 Subject Expert

It takes domain knowledge to a lower level of detail. The level of knowledge depends on the type of work performed. Company experts can be an expert in a particular state, with a strong and accurate understanding of the subject area, can pinpoint areas for improvement, development and identify what needs to change, to analyze the current state of knowledge and contacts. The key is to evaluate how well your skills meet the needs of the current situation and recognize where skills need some improvements.

2.5 Principle of IT

Many experts business do not have an IT background. While lead many projects Business Analysis in the use of ICT in some way or another. A general understanding of the field is necessary for a business analyst so that he can communicate meaningfully with IT professionals .The key requirement is that business analyst must understand the technical terms used by IT professionals. Since IT solutions are often investigated by business analyst, the latter should have an understanding of IT fundamentals, including areas such as:

* How computers work, including operating systems, application software, hardware and network .

* System -development lifecycle

* System – development strategies

* The relative pros and cons of developing systems and buying system “off the shelf”;

* Strategy and the new opportunities it brings, such as ecommerce, grid computing and mobile technologies and how they affect system development.

2.6 layout and design

Business Analysis projects involve restructuring organization to a greater or lesser extent, to improve customer service. It is important for business analysts to have a good understanding of the various organizations organization may encounter – work, project, and matrix and so on -. And the relative strength and weaknesses

2.7 Acquisition

Most organization use external suppliers to deliver their IT system. Selection of appropriate sourcing strategy involves assessing the work and decide on the appropriate way to take the project forward on sound commercial term. Once the expert has worked out the type needed, they need to assess the appropriate supplier – internal and external- to take work forward and what commercial terms has to employed. Business professionals need a broad understanding of contractual arrangements as shown below:

* Time and Materials: where the contracted party is paid on the basis of time worked.

* Fast delivery -Price: where the contracted party is paid the price originally agreed for the delivery of a piece of work according to exact specifications.

* Risk and reward: as agreed party has agreed to bear some or all of the risk of the project, for example by investing resources such as staff time, materials or office space, but the potential rewards are more than under other contractual arrangements.

3. Technology

3.1 Requirements Engineering

This is a set of practices and processes that lead to the development of a set of well-informed business and system requirements, which it and other solutions are developed.

3.2 Stakeholders analysis and management

This includes understanding who are stakeholders in business analysis tasks and work out how their interests are best managed.

3,3 facilitation Techniques

The interpersonal skills required for effective facilitation is usually shown in conjunction with the workshop. Effective facilitate usually results from a combination of the right qualities in the facilitator and the choice of the right techniques to match the task and the cultural context of the organization in which it is used.

3.4 Business System Modeling

Business System Modeling is a way to understand business systems through the creation of conceptual models of these systems.

3.5 Business Process Modeling

A business system model looks at the entire business system in overview, detailed process models are used to map and analyze how business process actually works and helps to identify opportunities to improve the process.

3.6 Managing Business change

This includes the technology needed to implement changes in the organization and to make them “stick”.

3.7 Data Modeling

Analyzing the data used within a business system affords valuable insight into how the business operates .For eg what are the data items that are held for customers? What is the relationship between customers, products and suppliers?

3.8 Investigation Technique

to get to the root of the company issuing expert will undertake a detailed analysis of the area.

3.9 Project

The list of project management context and process: scope management, integration management, time management, cost management, quality management, resource management, human management, risk management and procurement management. Business analyst may not necessarily show their skills in all these areas, but if the project team is a small business expert may be necessary to take on the role of project manager.There is some project skill that an analyst should have.

For example, understanding project initiation is important as it allows the analyst to understand define the terms of reference for the project .It is important that the analyst should understand project management planning approaches -he or she will be working within the plan – and is aware especially relevant aspects such as quality and risk management

3.10 Strategy Analysis

This covers a range of methods that can be used to understand the business strategy and the strengths and weaknesses of an organization or part of an organization.

How can I develop my ability?

first step in developing as a business analyst is to understand the skills needed by a business expert in your business. This should include an assessment of current and future skills required .The HR department provides an outline definition of the skills required of a business analyst in the organization. Future skills is more difficult to assess and depends on factors such as projects that may develop in the future, business issues and technology. Organisations can now have a framework in place of or could use the framework as Skill framework for Information Age (Sfias)

There are three ways in which business analysts can develop competencies .:

* Training

* Self-study

* Work

Training

Class room-based training allows skills to learn and practice in a relatively safe environment, with a trainer on hand to support, guidance and encouragement. Computer-based training is also good if the skills to pursue are primarily technical in nature.

self

Self-study is an excellent way for analysts to grow their business knowledge. Apart from reading textbooks, browsing publications such as Financial Times, The Economist, Harvard Business Review and other technical publications and professional journals will broaden and deepen the analyst’s understanding of the business.

Self-study is an excellent way for analysts to grow their business knowledge. Apart from reading textbooks, browsing publications such as Financial Times, The Economist, Harvard Business Review and other technical publications and professional journals will broaden and deepen the analyst’s understanding of the business.

Work

This gives the opportunity to use and improve the technology and to deepen the knowledge .It is best way a business analyst can develop their behavior and personal performance of most analysts improves overtime as their experience grows, but this can be increased and accelerated if if our organization operates a proper coaching or mentoring programs.

The Skills Framework for the Information Age

Sfias and SFIAplus are two main standard framework for the definition of skills and skills in the information field. Both frame works include definition of the skill set of business analysis, define different levels of ability for each skill, and can be used as building blocks for any job role that requires these skills

Sfias

The description of the general skills provided Sfias framework for business analysis is as follows:

In each level is defined for business analysis, Sfias provides a detailed definition of the skills needed, for example for level 4 is the following:

Sfias plus provides the sane description for business analysis skill set that Sfias, but Also

provides information on the following:

Related skill set (in this case, data analysis, business process improvement and system design)

* Technical Overview, including typical tools and techniques;

* Overview of training, development and qualifications;

* Careers and jobs;

* professionals;

* Standard and Procedure;

* Communities and events;

* Publication and resources

For each applicable level within this skill (3-6 in the case of business analysis), details are also provided under the following headline :.

* background;

* Working activities;

* Knowledge / skills

* study

* Professional development

* Ability.

Although SFIAplus provides more detail than Sfias, it is important to realize that the two framework should be implemented in different ways.

SFIAplus should be treated as standard and is not intended to be customized, where Sfias is intended to be used as a basis for tailoring the organization.

SFIAplus enables organizations to classify and benchmark IT skills and to train and develop their teams to meet defined here | fniskröfur .As a business analyst, this is the basis for you to assess where you are against skills and corresponding level of competence is defined in the framework.

The final step is to define the group if the actions that will help your development.

* Seek out projects that give you a chance to develop.

* Identify model which shows the relevant skills.

* Ask them what is required or ask them to mentor development or arrange to work for them directly.

* Use training, to specifically target the areas that need development.

* Consider a secondment to an organization that excels in the necessary skills.

* Do your research in specific skills

* Ask for regular feedback from your boss or experts.

* Join expert industry group.

* Develop as you go and profit from experience. Record what you have learned, so that you do not forget.

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